Tammy Kroll, Senior Account Technician

Tammy Kroll is a Senior Account Technician on the payroll team for the Missouri Department of Transportation and Highway Patrol Employee’s Retirement System (MPERS). Tammy is responsible for establishing and maintaining all active membership records for benefit-eligible employees from the Missouri Department of Transportation (MoDOT), Missouri State Highway Patrol (MSHP), and MPERS and the processing of the retirement payrolls. Her key responsibilities include ensuring accuracy of the member records by auditing the new hire and termination notices; auditing the bi-monthly pay records; auditing and applying interest for the members in the contributory plan; verifying reciprocal transfers of service between MPERS and Missouri State Employees’ Retirement System (MOSERS); ensuring accuracy of the retirement payroll by auditing deduction withholdings, direct deposit requests, and application of cost-of-living adjustments; and verifying that all auditing is complete before the retirement payroll is issued.  Tammy is also involved in keeping MPERS’ disaster recovery plan up to date and is a member of the IT Security Team and the Enterprise Risk Management for Operations Team.

Tammy began her state employment in 2006 as an Office Support Assistant with the Missouri State Water Patrol (MSWP). During her time with Water Patrol, she was promoted to an Executive I in human resources. She handled personnel issues, processed the employee payroll, managed leave balances, and supervised employees in the front desk clerical position. She joined MPERS after the merger of the MSWP and the MSHP in 2010.

Tammy graduated from the University of Missouri-Kansas City where she received a Bachelor of Science in business administration.