MPERS and COVID-19 Information
Office Update
June 16, 2021
MPERS’ office is open to the public. Benefit specialists are available Monday through Friday between 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. We highly encourage that you consider connecting with a benefit specialist virtually because of the flexibility and opportunities may be more readily available. We can be reached by telephone at (800) 270-1271 or (573) 298-6080 and by email at mpers@mpers.org.
In addition to utilizing traditional mail, MPERS encourages members to submit documents electronically via secure document upload, email, or fax to (573) 522-6111. A drop box is located in the front door for documents that are brought to the office when in-person contact with staff is not necessary.
MPERS does not require receipt of original documents and can accept electronic submissions. Please keep in mind that handwritten signatures are still required on certain documents. Please contact us if you have any questions.
MPERS operates per CDC guidelines for COVID-19 safety protocols. There are clear barriers between the reception staff and the public and a designated counseling office for in-person meetings. We encourage unvaccinated visitors to wear masks when possible.
Office Update
May 17, 2021
MPERS’ office is open to members by appointment only. Benefit specialists are available Monday through Friday between 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. For the safety of staff and our members, we are closed from 12:00 p.m. to 1:00 p.m. to clean and disinfect high traffic/public areas. We highly encourage that you consider connecting with a benefit specialist virtually because of the flexibility and opportunities may be more readily available. We can be reached by telephone at (800) 270-1271 or (573) 298-6080 and by email at mpers@mpers.org.
In addition to utilizing traditional mail, MPERS encourages members to submit documents electronically via secure document upload, email, or fax to (573) 522-6111. A drop box is located in the front door for documents that are brought to the office when in-person contact with staff is not necessary.
MPERS does not require receipt of original documents and can accept electronic submissions. Please keep in mind that handwritten signatures are still required on certain documents. Please contact us if you have any questions.
MPERS operates per CDC guidelines for COVID-19 safety protocols. There are clear barriers between the reception staff and the public and a designated counseling office for in-person meetings, we encourage visitors to wear masks when possible, and we will continue to sanitize surfaces to prevent the spread of the virus.
Seminar Update
May 17, 2021
All Pre-Retirement seminars and Mid-Career Checkups will be live, online webinars for the foreseeable future.
Office Update
February 1, 2021
MPERS’ office is currently not open to visitors; however, we are still fully operational during our normal business hours of Monday through Friday, 7:30 a.m. to 4:30 p.m. via telephone at (800) 270-1271 and email at mpers@mpers.org.
MPERS strongly urges members to submit documents electronically via secure document upload, email, or fax to (573) 522-6111. Any documents submitted by mail may be significantly delayed.
MPERS does not require receipt of original documents and will gladly accept electronic submissions. Please keep in mind that handwritten signatures are still required on certain documents. Please contact us if you have any questions.
Seminar Update
November 2, 2020
Due to the recommendations of the CDC in preventing the continued spread of COVID-19, MPERS’ office is closed to visitors and in-person seminars scheduled through December 31, 2020 have been converted to live webinars. Please email mpers@mpers.org or call 800-270-1271 if you need assistance. We apologize for the inconvenience.
Seminar Update
July 22, 2020
Due to the recommendations of the CDC in preventing the continuing spread of COVID-19, MPERS’ in-person seminars scheduled through December 31, 2020 have been converted to live webinars. Please email mpers@mpers.org or call 800-270-1271 if you need assistance.
Seminar Update
June 29, 2020
Due to the recommendations of the CDC in preventing the spread of COVID-19, MPERS’ office is closed to visitors and in-person seminars scheduled through August 31, 2020 have been converted to live webinars. Please email mpers@mpers.org or call 800-270-1271 if you need assistance. We apologize for the inconvenience.
MoDOT Shared Work Program Retirement FAQs
June 9, 2020
In response to the recent Shared Work Program announced by MoDOT, MPERS has received many phone calls regarding how this program could impact retirement benefits. Many of you have the same questions, so to help provide some clarification, we have put together the MoDOT Shared Work Program Retirement FAQs. If after reading this document you still have retirement related questions about this program please feel free to contact our office and we will be happy to assist you.
Seminar Update
June 4, 2020
Due to the recommendations of the CDC in preventing the spread of COVID-19, MPERS’ in-person seminars scheduled through July 31, 2020 have been converted to live webinars. Please email mpers@mpers.org or call 800-270-1271 if you need assistance.
COVID-19 CARES Act
May 12, 2020
The Coronavirus Aid, Relief, and Economic Security (CARES) Act may offer tax relief on certain distributions. Please visit the COVID-19 CARES Act page to learn more.
Seminar Update
May 12, 2020
Due to the recommendations of the CDC in preventing the spread of COVID-19, MPERS’ in-person seminars scheduled through June 30, 2020 have been converted to live webinars. Please email mpers@mpers.org or call 800-270-1271 if you need assistance.
MPERS Seminar and Office Update
April 6, 2020
Due to the recommendations of the CDC in preventing the spread of COVID-19, MPERS’ office is closed to visitors and in-person seminars scheduled through May 31, 2020 have been converted to live webinars. Please email mpers@mpers.org or call 800-270-1271 if you need assistance.
MPERS Seminar and Office Update
March 20, 2020
In response to the COVID-19 pandemic, MPERS’ office is no longer open to visitors; however, we are still fully operational during our normal business hours of Monday through Friday, 7:30 a.m. to 4:30 p.m. via telephone at (800) 270-1271 and email at mpers@mpers.org.
MPERS strongly urges members to submit documents electronically via secure document upload, email, or fax to (573) 522-6111. Any documents submitted by mail may be significantly delayed.
MPERS does not require receipt of original documents and will gladly accept electronic submissions. Please keep in mind that handwritten signatures are still required on certain documents. Please contact us if you have any questions.
Coronavirus Impacts and the MPERS' Investment Portfolio
March 13, 2020
In uncertain times, one thing is certain; the Coronavirus has impacted the global market. How does this affect the MPERS’ investment portfolio? Read more information here.